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Returns Policy

Returns Policy

We hope you will love your handbag, but if you would like to return it, you can do so up to 14 working days after the day on which you receive the goods you ordered.

Simply contact us at [email protected] to let us know what item you are returning, along with your order number, and send the item to

I Love My Bag
21 Vennel Street
Stewarton
Ayrshire
KA3 5HL

Please include your order number within the packing.

When returning an item to us, it must be returned with packing and labels attached and in the condition received. We cannot accept any used items unless they are faulty. If you are returning for any reason other than a fault, you are responsible for paying the return shipping costs. We encourage you to use a traceable returns service to do so.

Please allow up to 3 working days for us to process your return and refund.

Please email us initially at [email protected] if you have any questions about your return.

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